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Sundarban Courier Service (Pvt.) Ltd - একটি ডিজিটাল কুরিয়ার সার্ভিস


Sundarban Courier Service (Pvt.) Ltd

Sundarban Courier Service (Pvt.) Ltd, a prominent player in the logistics and courier industry in Bangladesh, has established itself as a reliable provider of parcel delivery and logistics solutions. Founded in the early 2000s, the company has grown exponentially, leveraging technology and innovative practices to cater to the needs of businesses and individuals alike. This article delves into the history, services, operational strategies, and impact of Sundarban Courier Service on the logistics landscape of Bangladesh.

Sundarban Courier Service was established in 2000 by a group of entrepreneurs who recognized the need for efficient and reliable courier services in Bangladesh. The company was named after the Sundarbans, the largest mangrove forest in the world, which is a UNESCO World Heritage Site and a symbol of the natural beauty and biodiversity of Bangladesh. The founders aimed to create a courier service that not only met the logistical needs of urban areas but also reached remote locations, thus facilitating commerce and communication across the country.

Over the years, Sundarban has expanded its operations significantly. From a small startup with limited resources, the company has transformed into a leading courier service provider with a vast network covering both urban and rural areas. This growth is attributed to its commitment to customer service, technological adoption, and continuous improvement.

Services Offered

Sundarban Courier Service offers a wide array of services to cater to various customer needs. Some of the key services include:

  1. Domestic Courier Services: Sundarban provides nationwide courier services, ensuring timely delivery of parcels, documents, and packages across all districts of Bangladesh. Their domestic service is tailored to meet the demands of both businesses and individuals.
  2. International Courier Services: The company also offers international courier solutions, facilitating the shipment of goods and documents to various countries. This service is particularly beneficial for businesses looking to expand their reach globally.
  3. Express Delivery: For urgent deliveries, Sundarban provides express courier services, ensuring that packages reach their destination within a short timeframe, often within 24 hours.
  4. E-commerce Logistics: With the rise of online shopping, Sundarban has developed specialized logistics solutions for e-commerce businesses. This includes order fulfillment, last-mile delivery, and return management services.
  5. Cargo Services: The company also handles larger shipments through its cargo services, catering to businesses that require the transportation of bulk goods.
  6. Warehousing and Distribution: Sundarban offers warehousing solutions, allowing businesses to store their goods in strategic locations. This service is complemented by efficient distribution networks to ensure timely delivery.
  7. Tracking and Monitoring: Customers can track their shipments in real-time through Sundarban's online tracking system. This transparency builds trust and allows customers to plan accordingly.

Operational Strategies

Sundarban Courier Service has implemented several operational strategies that have contributed to its success:

  1. Technology Integration: The company has embraced technology to streamline its operations. This includes the use of automated systems for tracking, inventory management, and customer service. The online booking system makes it easy for customers to schedule pickups and deliveries.
  2. Strong Network: Sundarban has developed a robust network of branches and delivery agents across the country. This extensive reach enables the company to provide reliable services even in remote areas.
  3. Customer-Centric Approach: The company places a strong emphasis on customer satisfaction. Sundarban actively seeks feedback and continuously works on improving its services based on customer needs.
  4. Training and Development: To maintain high service standards, Sundarban invests in training its staff. This includes training on customer service, logistics management, and the use of technology.
  5. Sustainability Initiatives: Recognizing the importance of sustainability, Sundarban is committed to reducing its environmental impact. The company has introduced eco-friendly packaging options and is exploring greener transportation methods.

Impact on the Logistics Industry

Sundarban Courier Service has played a significant role in transforming the logistics industry in Bangladesh. Some of its key impacts include:

  1. Boosting E-commerce: By providing reliable logistics solutions, Sundarban has facilitated the growth of the e-commerce sector in Bangladesh. Many online businesses rely on Sundarban for their logistics needs, contributing to a vibrant digital marketplace.
  2. Job Creation: The expansion of Sundarban has led to job creation in various sectors, including delivery services, customer support, and warehouse management. The company employs a large workforce, contributing to the local economy.
  3. Promoting Small Businesses: Sundarban’s services have empowered small businesses by providing them with access to logistics solutions that were previously difficult to obtain. This has allowed many entrepreneurs to reach a broader customer base.
  4. Enhancing Connectivity: The company has improved connectivity between urban and rural areas, making it easier for people to send and receive packages. This has fostered communication and commerce across different regions of Bangladesh.

Challenges Faced

Despite its successes, Sundarban Courier Service faces several challenges:

  1. Competition: The logistics and courier industry in Bangladesh is highly competitive, with numerous players vying for market share. Sundarban must continuously innovate to maintain its competitive edge.
  2. Infrastructure Issues: Bangladesh's infrastructure, including roads and transportation networks, can be inadequate, particularly in rural areas. This can impact delivery times and operational efficiency.
  3. Regulatory Environment: Navigating the regulatory landscape can be challenging for courier services. Compliance with various regulations and obtaining necessary permits can slow down operations.
  4. Customer Expectations: As customer expectations continue to rise, Sundarban must adapt to provide faster, more efficient services while maintaining quality.

Future Prospects

Looking ahead, Sundarban Courier Service is poised for further growth. Some potential areas for expansion and improvement include:

  1. Technology Advancements: Continuing to invest in technology will be crucial for improving operational efficiency and customer experience. Exploring innovations such as AI and machine learning for logistics optimization could be beneficial.
  2. Expansion of Services: Sundarban can explore diversifying its services, such as offering specialized logistics solutions for certain industries or enhancing its international services.
  3. Sustainability Practices: Increasing its focus on sustainability will not only benefit the environment but also appeal to a growing base of eco-conscious customers.
  4. Strategic Partnerships: Collaborating with other businesses, including e-commerce platforms and tech companies, can enhance service offerings and expand market reach.
  5. Training and Development: Ongoing training for employees will be essential to keep up with industry standards and customer service expectations.

Sundarban Courier Service (Pvt.) Ltd has made a significant impact on the logistics and courier industry in Bangladesh. Through its commitment to customer service, innovative practices, and extensive network, the company has not only facilitated commerce but also contributed to economic growth and connectivity across the country. As it navigates the challenges of a competitive landscape and an evolving market, Sundarban's focus on technology, sustainability, and customer satisfaction will be key to its continued success in the years to come.

সুন্দরবন কুরিয়ারের হাবগুলোর ঠিকানা ও মোবাইল নাম্বার নিচে দেওয়া হলোঃ


Kallyanpur Hub

Sundarban Courier Service (Pvt.) Ltd

Hub Code (KLP)

Hub Address: South Kallyanpur, Kallyanpur behind Bus Stand, Mirpur Road, Dhaka.

Authority Contacts

Mr. Saledin Newaz Joy (Director): 01511120801

Mr. Abul Hossain (AGM-Night Operation): 01972749514

Mr. Wasi Uddin (AGM-Day Operation): 01712209516

Mr. Ranzu (Manager- Night Operation): 01936003363

Mr. Dulal Mia (Manager-Day Operation): 01936003234

Service & Contacts

Mr. Rezaul (Manager-PSL O/D): 01936003175

Mr. Rubel (In Charge Booking): 01633331444

Courier: 028055967, 028035727

Parcel: 01936003175

E-Com & Condition: 01936003175

VD: 01936008445, 01936003006

Mobile: 01936003139

5 & 7 Dilkusha Head Office

Sundarban Courier Service (Pvt.) Ltd

Branch Code (DHK)

Office Address: 5 & 7 Dilkusha C/A, Beside Biman Office, West Side of Shilpo Montronaloy, Motijheel-1000

Authority Contacts

Mr. Toufiqul Islam (GM- Service): 01749326012

Mr. Baki Billah (Credit Parcel) ( In Charge ): 01936003157

Service & Contacts

Courier & Mobile Delivery: 01970736607, 01936003161

Parcel Delivery O/D: 01936003204

PSL Booking: 01952255749

Courier Booking: 01936008586

Credit Department: 01936003373

Credit Parcel: 01936008395

Central Store: 01952255663

Head Office VD: 01936003014

Email: testmail23@mail.com

Head Office Hotline: 09612-003003

Admin Section: admin@sundarbancourier.com.bd

Website: https://www.sundarbancourierltd.com

Facebook: https://www.facebook.com/OfficialSundarbanCourierLtd


Hub Keraniganj (SKG)

Sundarban Courier Service (Pvt.) Ltd

 Hub Code (HKG)

Hub Address: Dhaka-Mawa Highway Road, Rajhat, Baghoir, South Keraniganj, Dhaka-1310

Authority Contacts

Mr. Fazla Haque (Director): 01716528315

Mr. Wasi Uddin (AGM-Day Operation): 01712209516

Mr. Alam (Manager- Night Operation): 01904799734

Mr. Nurul Islam (In-Charge- Day Operation): 01936003317

Mr. Al Ajim Shikder Tipu (In-Charge-Night Operation): 01929128366, 01718271886

Mr. Helal Uddin (Manager -C4): 01936003342

Mr. Rakib Hasan (In Charge Booking): 01936008429

Mr. Mehedi Hasan (Manager- GPC& Medicine Night Operation): 01952255783

Service & Contacts

Booking & Delivery: 01936008792

Mr.Ranu: 01936008421

Mr.Rabbi: 01952255780

Mr. Tayub: 01936003315

Mr,Nasim: 01963603009

Mr. Tanzil: 01979580631

Mr. Asif- Dlv Man Point Manager: 01936008420

Tejgoan Hub

Sundarban Courier Service (Pvt.) Ltd

Hub Code (TJB)

Hub Addres: Tejgaon Track Stand Beside the Janata Bank 1st railgate.

Authority Contacts

Mr. Showkat (Manager): 01936006552, 01628904720

Mr. Said (Service Co-Ordinator): 01914366366

Dipak Chandra Das (Manager): 01915161043

Complain Section: 01936001692, 01936001693

Head Office Hotline: 09612-003003

Admin Section: admin@sundarbancourier.com.bd

Website: https://www.sundarbancourierltd.com

Facebook: https://www.facebook.com/OfficialSundarbanCourierLtd


Uttara-15 Hub

Sundarban Courier Service (Pvt.) Ltd

Branch Code (U15)

Branch Address: 12 No.Khalpar, Beside Truck Stand, Sector-15 ,Uttara,Dhaka

Mr. Fakhruddin Chowdhury (DGM): 01936003189

Mr. Minto Lal Saha (Asst. Manager): 01716763637

Mr. Rezaul Islam (In Charge): 01936008487 01911892112

Courier: 01963603078

PSL Delivery 01963603053

VD,To-Pay, & Condition: 01936008269

Courier & Hub Complain: 01911892112

Head Office Hotline: 09612-003003

Admin Section: admin@sundarbancourier.com.bd

Website: https://www.sundarbancourierltd.com

Facebook: https://www.facebook.com/OfficialSundarbanCourierLtd


Bogura One Day Hub

Sundarban Courier Service (Pvt.) Ltd

Hub Code (HBO)

Hub Address: Opposite of Jahangirabad Cantonment, Jahangirabad, Fuldighi, Bogura

Authority Contacts

Mr. Ariful Islam (One-Day Parcel Man): 01936003271

Service & Contacts

North Bengal One Day Complain: 01936003202

Head Office Hotline: 09612-003003

Admin Section: admin@sundarbancourier.com.bd

Website: https://www.sundarbancourierltd.com

Facebook: https://www.facebook.com/OfficialSundarbanCourierLtd


Sundarban Courier Service (Pvt.) Ltd All Branch List and Mobile Number:

Head Office - 01936003095-6
Uttara Office - 01936003008-9
Kayllanpur Office - 01936003004
Kawranbazar Office  - 01936003011
Mirpur Office -10 01936003000
Victoria Park Office - 01949581472
Jatrabari Office - 01936003026
Motalebplaza Office - 01936003017
Chamelibag Office - 01936003007
Farmgate Agency Office - 01936003012
Farmgate Agency Office - 01936003012
Dhanmomndi Office - 01963603075
Malitola Office - 01936003106
Gulshan-2 Agency Office - 01936003025
Elephant Road Agency Office - 01936003090

Outside Dhaka Metro:

Faridpur Office - 01936003053
Gazipur Office - 01936003052
Narayangonj Office - 01936003048
Jamalpur Office - 01936003019
Mymensingh Office - 01936003084
Savar Office - 01936003010
Dhaka EPZ Office - 01936003022
Tongi Office - 01963603074
Gopalgonj Office - 01963603039
Takerhat Office - 01963603040
Manikgonj Office - 01963603042 
Sherpur Office - 01963603045
Kishoregonj Office - 01963603061
Kamarpara Office - 01936003130
Tangail Agency Office - 01936003034
Boirab Agency - 01936003155
Mawna Agency Office - 01936003151
Narsingdi Agency Office - 01963603066
Rajbari Agency Office - 01963603070
Konabari Agency Office - 01963603076

Chittagong Metro Area:

Chittagong Office - 01936003056-7
Nasirabad Office - 01936003058
Halishohor Office - 01936003113
CEPZ Office - 01936003219 (Chittagong EPZ)
Keranihat Office - 01936003055

Outside Chittagong Metro

Chandpur Office - 01936003062
Comilla Office - 01936003060 
Feni Office - 01936003054
Noakhali Office - 01936003049
Chowmohoni Office - 01936003046
Cox'sbazar Office - 01936003044
B-Baria Office - 01936003043
Laxmipur Office - 01936003013
Rangamati Office - 01936003225
Chokoria Office - 01936003076
Hatia Agency Office - 01936003124

Rajshahi Division: 

Bogra Office - 01936003064
Chapainawbabgonj Office - 01936003061
Rajshahi Office - 01936003066
Naogaon Office - 01936003081
Joypurhat Office - 01936003089
Natore Office - 01936003180
Pabna Office - 01936003082
Sirajgonj Office - 01936003079
Baneshar Office - 01963603056

Rangpur Division:

Rangpur Office - 01936003059
Gaibandah Office - 01936003020
Syedpur Office - 01936003018
Dinajpur Office - 01936003083
Kurigram Office - 01936003121
Lalmonirhat Office - 01936003109
Thakurgaon Office - 01963603062
Panchagar Office - 01963603022
Nilphamari Office - 01936003024

Sylhet Division:

Sylhet Office - 01936003068
Moulvi Bazar Office - 01936003051
Sreemangal Office - 01936003050
Lamabazar Office - 01936003176
Chatak Office - 01936003117
Habigonj Agency Office - 019360086
Sunamgonj Agency Office - 01936003078

Khulna Division: 

Benapole Office - 01936003075
Jessore Office - 01936003073
Khulna Office - 01936003070
Satkhira Office - 01936003047
Bagerhat Office - 01936003065
Chuadanga Office - 01936003002
Magura Office - 01936003040
Khulna Doulatpur Office - 01936003163
Khulna Biman Office - 01936003077
Garikhana Office (Jessore) - 01936003115
Meherpur Office - 01963603073
Zinaidah Agency Office - 01936003088
Kustia Office - 01936003087
Mangla Agency Office - 01936003192
Nawapara Agency Office (Jessore) - 01936003080
Keshabpur Agency Office (Jessore) - 01936003193
Monirampur Office (Jessore) - 01936003186
Narail Agency Office - 01936003123

Barisal Division: 

Barisal Office - 01936003063
Patuakhali Office - 01936003033
Jhalokhati Office - 01936003015
Bhola Office - 01952255786, 01936003379, 01936003365
Barguna Office - 01936006575, 01936003286
Pirojpur Office - 01936003148, 01952255708

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